| FAQs
: |
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Which
digital handheld recorders do you recommend and its cost?
|
| |
We
recommend digital recorders that are very easy to use
and are competitively priced from Uher, Olympus, Sony,
Voice IT, etc. Their prices range from approximately $100
to $400. |
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Do
you take up STAT. work? |
| |
Yes,
we do take up STAT. work at a reasonably premium price.
|
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How
are your fees based on? |
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Our
fees are normally based on per line basis, but we also
offer quote per minute of dictation, per page, etc., depending
on doctors/hospitals requirements. |
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Does
your transcription staff sign NDA (non-disclosure agreement)
and confidentiality agreements? |
| |
Yes,
all our MTs, Editors, Proof Readers as well as the supporting
staff need to sign NDA before they take employment with
us and it will be in effect one year post their disassociation
from our company. |
 |
What
medical transcription quality measures you have in place?
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| |
We
have total three levels of transcription and word-by-word
quality check by senior editors and proofers after the
dictation are transcribed by our MTs. They are checked
for errors, omissions, formatting, etc., before uploading.
|
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Do
you further outsource our transcription work?
|
| |
No,
all your transcription is handled in-house at our office
and hence we have better security measures and better
control over patient information. |
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How
long do you keep our dictation and charts?
|
| |
We
normally delete permanently the voice files every six
weeks and the charts every 12 months. But, it is exclusively
up to the clients to decide how long we should be archiving
their dictation and charts. |